Driving User-Centered Innovation

My specialty is helping teams build better products through a combination of user experience research, communication, and visual design.

My goal is to identify the root problem and information needs, then gather actionable data through mixed-methods research. I achieve this through user interviews, surveys, and evaluative tests, producing new insight to guide product development.

As a leader and mentor, I enhance processes, set priorities with my team, and foster growth.

As a communications expert and visual designer, I create compelling, cross-channel content to engage my audience.

Caldwell_Ken_2021_Square_Large.jpg